Technical assistance - Register Service Case

If you are experience issues with your wine or beverage cooler, please complete the below form with as much data as possible. This will allow us to process your service case as quickly as possible, we may ask for further information once the request has been received.

Name

Email

Phone number

Subject

Model

Serial number

Address

Purchase/delivery date

Place of purchase (company / region)

Freestanding or built in appliance

Service type

Description of problem - if cooling issue, please provide set and actual temperatures.

If cooling problem - does the compressor run?

If cooling problem - provide ambient temperature.

If cooling problem - is the compressor hot?

If noise complaint - provide decible reading .

Message

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By completing this form you agree to our privacy and warranty conditions - we will contact you via email within 48 hours of the submission to request more information or to discuss the next steps to move forward with your service request.

Should you need an immediate response, please contact us on info@winecella.co.uk